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Gina McClain, is a speaker, writer and children’s ministry dirtector at Faith Promise Chruch in Knoxville, TN.

Action Steps for Leading the Way (each described in the podcast)

  1. Take responsibility.
  2. Make time to assess
  3. Do regular “pulse check”.
  4. Hold volunteers accountable.
  5. Resist holding on too tightly.

Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson

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